IT support for estate and letting agents.
A property business runs on calls, viewings, applications and references, so every branch has to stay online. We rebuilt a multi-branch agency after a week offline, and we still run its IT today.
What an agency needs from its IT.
- Every branch stays online, with a backup connection ready if the main line fails.
- Your lettings and sales software runs without a server in the back office.
- A branch number rings wherever the right person is.
- Key people can work from home when the weather, life or a burst pipe gets in the way.
A client in your line of work.
What we run for the agency.
A connection for every branch
A leased line in each office, with a backup connection alongside it that takes over if the worst happens.
Agency software in the cloud
We plan the move with your software vendor. When Keylet moved their lettings system to Alto, the business never lost its books.
Files in SharePoint and OneDrive
Shared drives move to SharePoint and everyone’s files to OneDrive, with modern, secure sign-in for every user.
Phones on Teams
Teams Phone replaces the old phone system, so calls reach people in any branch or at home.
Managed laptops
Old desktops replaced with laptops that are enrolled, encrypted and managed.
Branch networks
Wired network, WiFi and CCTV in every branch, on one platform we manage.
When firms like yours call us.
- Downtime and recoveryKeep working through a failed server or a cut cable, with backup internet, tested restores and a plan your team can follow.
- Old computers and serversLaptops and servers that still get updates, replaced in an order your budget can follow, with files and software moved across around your working week.
- Moving or opening an officeA new or second office that’s ready when you move in, with internet, network, door access and cameras planned early.
- Changing IT providerA planned move to a team that learns your setup, with every password, licence and document gathered before your old provider steps away.
The services we’d use.
- Business InternetLeased lines and full fibre, chosen to fit how your business works and supported by us once it’s live.
- Cloud MigrationYour email, files and tools move to Microsoft 365 or Google Workspace around your working week, and your cloud data gets a backup of its own.
- IT SupportCall, email or message and you reach a person who knows your setup. Once you’re working again, the cause gets fixed so it doesn’t come back.
- Networks & WiFiNetworks, WiFi, CCTV and door access designed around your building, installed by us and looked after long after switch-on.
- Backup & Business ContinuityTested backups and a plan for the bad day, so fire, flood or ransomware doesn’t stop your business.
- Monitoring & MaintenanceYour servers, devices and connections are monitored and updated on a schedule, so problems are often caught before you notice them.
Common questions.
We still run our own server. Can we get rid of it?
That depends on your software. Keylet’s files, phones and lettings system all moved to the cloud, and their old servers were switched off and disposed of responsibly.
How do you keep every branch online?
Each office gets its own leased line, with a backup connection alongside it that takes over if the main line fails.
Can you work with our agency software provider?
Yes. For Keylet we worked directly with the vendor to move their lettings system from an ageing on-premises application to Alto, their cloud platform.